StartIntroOur services
Smartphone showing the SEW‑EURODRIVE service number

24/7 On-demand service- Fast and accessible

Do you need help outside regular working hours? We offer on-call service 24 hours a day, 365*/days a year, regardless of whether it concerns assistance from our experienced service technicians or if you are in urgent need of spare parts or a spare unit.

Quick assistance in case of unplanned downtime?

We are always ready, whenever you need our help! Our service technicians have solid experience in drive technology, assembly, maintenance, repair and with reliable driving forces, they make sure to keep your business moving. Call our emergency number: +46703-44 49 55. *Please note that this is a service for which we charge.

Flexible service for a safer investment

Service 24/7
  • We are ready to help you, 24 hours a day, 365 days a year, anywhere and anytime. Call our Hot-line service if you need assistance at: +46703-44 49 55
Reliable driving forces
  • Our service technicians with solid experience ensure that you receive quick assistance and service to keep your business running
Fast service
  • We can carry out repairs and quickly install geared motors and frequency converters after consultation
Rush-orders on request
  • We can supply available spare parts and spare units with fast deliveries

Supplementary
services

Want digital support, quick and easy?

We want our customers to be satisfied even after investing in a drive system, therefore we offer our customers a wide range of efficient services, that can easily be accessed 24/7 digitally via desktop, mobile or tablet, wherever you are. Fast, simple and flexible. Below you can see a selection of tools that we provide:

Online Support

A tool that gives you digital support 24/7. Here you can, among other things, download product data and manuals with one click, order spare parts/spare units, configure new products... and much more

To Online Support

Order spare parts or a spare unit

Order spare parts or a spare unit directly on the web. Enter your product serial number and get suggestions for suitable spare parts or order a spare unit directly in our digital interface.

Select spare part

Troubleshooting

With our troubleshooting service, you get a guided analysis to fix errors. By typing the serial number or designation, you get suggestions for possible causes as well as suitable measures based on defined operating instructions.

Troubleshoot your system

Digital service via QR-code

By scanning the QR code on the product label and get quick identification and access to all technical data and documentation relating to your particular drive.

Read more

SEW Product ID plus

With this free app, you can view all relevant information about your product directly via a mobile device and easily book service by entering the serial number, designation or scan the QR code that you find on the product label.

To App Store

SEW Diagnostics

With this free app, you get quick and easy help when troubleshooting your frequency inverter. Select product and error code and get direct suggestions for possible causes and appropriate actions for your unit

To App Store